Tag Archives: Relationship

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Oversee your craft

It is a general understanding that customer and vendor engagement is the key factor in order to deliver a successful product or service in offshore-outsourcing process. This includes recognising common goals, knowledge and skills of teams, cultural differences and being reliable to each other. Willcocks, Cullen and Craig (The Outsourcing Enterprise, 2011) states that when managing an off-shore business as […]